News & Events

Ibiza Congress Center renews its quality certificate

Ibiza Congress Center has once again passed the annual maintenance audit carried out late last year for renewing the quality standard certificate awarded by Spanish certifying authority AENOR. The Congress Center undergoes annual internal and external monitoring and renewal audits on its management system. The audits assess that the Center complies with the criteria for the international UNE-EN ISO 9001:2008 standard and gauge the organisation's ability to comply with applicable legal requirements and the improvement targets specified.


Since the ISO 9001 standard was implemented at the Ibiza Congress Center in 2010, it has successfully put a number of improvements in place in terms of identifying customers' needs, organising and managing events, maintaining Center facilities, controlling and standardising suppliers working in the Center's facilities and so on.

One of the key points of the ISO 9001 standard is establishing continuous improvement actions designed to achieve customer satisfaction and setting improvement targets that take their needs into account. To ensure this happens, every year the Ibiza Congress Center sets targets adapted to feedback received from its customers and, this year in particular, in connection with this aspect, the Center's facilities have been upgraded with the purchase and installation of new furniture.

 

 

  • Created on .

Newsletter

Please register to the site before you can sign for a list.
No account yet? Register
Miembros de:
Spain Convention Bureau
Meeting Profesionals International
Site

© 2020 Ibiza Convention Bureau.